Privacy Policy
Responsible Entity
AYTU GmbHVennhof 2
D - 52224 Stolberg
Authorized Representatives: Frank Hinz, Mustafa ÖrenEmail Address: datenschutz@tldr.energy
Imprint
https://www.tldr.energy/imprint/Relevant Legal Bases
Below is an overview of the legal bases of the GDPR on which we process personal data. Please note that in addition to the provisions of the GDPR, national data protection provisions in your or our country of residence or domicile may apply. If more specific legal bases are relevant in individual cases, we will inform you of these in the privacy policy. Consent (Art. 6 (1) lit. a GDPR) - The data subject has given consent to the processing of their personal data for one or more specific purposes. Contract performance and pre-contractual inquiries (Art. 6 (1) lit. b GDPR) - Processing is necessary for the performance of a contract to which the data subject is a party, or to carry out pre-contractual measures at the request of the data subject. Legal obligation (Art. 6 (1) lit. c GDPR) - Processing is necessary for compliance with a legal obligation to which the controller is subject. Legitimate interests (Art. 6 (1) lit. f GDPR) - Processing is necessary to protect the legitimate interests of the controller or a third party, unless the interests or fundamental rights and freedoms of the data subject that require the protection of personal data prevail. National data protection regulations in Germany: In addition to the data protection regulations of the GDPR, national regulations on data protection in Germany apply. This includes, in particular, the Federal Data Protection Act (BDSG). The BDSG contains specific provisions on the right to access, the right to deletion, the right to object, the processing of special categories of personal data, processing for other purposes and transmission, as well as automated decision-making in individual cases, including profiling. Furthermore, state data protection laws of the individual federal states may apply. Note on the applicability of GDPR and Swiss DPA: These data protection notes serve both to provide information according to the Swiss Federal Data Protection Act (Swiss DPA) and the General Data Protection Regulation (GDPR). For this reason, please note that due to the broader spatial application and comprehensibility, the terms of the GDPR have been replaced by Swiss terms. In particular, instead of the terms "processing" of "personal data" (or shortly "data"), and "legitimate interest" used in the GDPR, the terms "processing" of "personal data" and "predominant interest" used in the Swiss DPA are used. However, the legal meaning of the terms will continue to be determined according to the Swiss DPA within the scope of its applicability. Overview of ProcessingThe following overview summarizes the types of data processed and the purposes of their processing and refers to the affected persons.
Types of Processed Data
- Inventory Data
- Location Data
- Contact Data
- Content Data
- Usage Data
- Meta/communication and procedural data
- Categories of Affected Persons
- Customers
- Prospective customers
- Communication partners
- Applicants
- Users
- Business and contractual partners
- Purposes of Processing
- Provision of contractual services and customer service
- Contact requests and communication
- Security measures
- Direct marketing
- Reach measurement
- Office and organizational procedures
- A/B testing
- Administration and answering of inquiries
- Firewall
- Feedback
- Heatmaps
- Marketing
- Profiles with user-related information
- Provision of our online services and usability
- Information technology infrastructure
Security Measures
We take appropriate technical and organizational measures in accordance with legal requirements, taking into account the state of the art, the costs of implementation, and the nature, scope, context, and purposes of processing as well as the varying likelihood and severity of the risk to the rights and freedoms of natural persons. These measures include ensuring the confidentiality, integrity, and availability of data by controlling physical and electronic access to the data as well as access, input, transmission, ensuring availability, and segregation. Furthermore, we have established procedures to ensure the exercise of data subject rights, deletion of data, and response to data compromise. Additionally, we consider the protection of personal data in the development or selection of hardware, software, and procedures, in accordance with the principle of data protection through technology design and data protection-friendly default settings. TLS encryption (https): To protect your data transmitted via our online offering, we use TLS encryption. You can recognize such encrypted connections by the prefix https:// in the address bar of your browser.Transfer of Personal Data
In the course of processing personal data, it may happen that the data are transmitted to other entities, companies, legally independent organizational units, or persons, or that they are disclosed to them. Recipients of this data may include, for example, service providers tasked with IT tasks or providers of services and content that are integrated into a website. In such cases, we observe the legal requirements and conclude relevant contracts or agreements that serve to protect your data with the recipients of your data. Data Transfer within the Organization: We may transfer personal data to other entities within our organization or grant them access to this data. If this transfer is for administrative purposes, the transfer of data is based on our legitimate business and commercial interests or takes place if it is necessary for the fulfillment of our contractual obligations or if the consent of the data subjects or a legal permission exists.International Data Transfers
Data Processing in Third Countries: If we process data in a third country (i.e., outside the European Union (EU), the European Economic Area (EEA)) or if processing occurs in the context of using third-party services or the disclosure or transfer of data to other persons, entities, or companies, this occurs only in compliance with legal requirements. Subject to explicit consent or contractually or legally required transmission (see Art. 49 GDPR), we process or let the data only be processed in third countries with a recognized level of data protection (Art. 45 GDPR), in the presence and compliance of contractual obligations by so-called standard protection clauses of the EU Commission (Art. 46 GDPR), or in the presence of certifications or binding internal data protection regulations (see Art. 44 to 49 GDPR, Information page of the EU Commission). Trans-Atlantic Data Privacy Framework (TADPF): The EU Commission has also recognized the level of data protection for certain companies from the USA (within the so-called "Trans-Atlantic Data Privacy Framework", short "TADPF"). The list of certified companies as well as further information on the TADPF can be found on the website of the U.S. Department of Commerce at https://www.dataprivacyframework.gov/ (in English). Information in German and other languages can be found on the website of the EU Commission: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/eu-us-data-transfers_de. We also inform you about the companies we use that are certified under the Trans-Atlantic Data Privacy Framework.Business Services
We process data of our contractual and business partners, e.g., customers and prospects (collectively referred to as "contractual partners"), within the framework of contractual and comparable legal relationships, as well as related actions and within the context of communication with the contractual partners (or pre-contractually), e.g., to answer inquiries. We process these data to fulfill our contractual obligations. These include, in particular, the obligations to provide the agreed services, any update obligations, and remedy in case of warranty and other performance disruptions. Moreover, we process the data to preserve our rights and for the purposes of the administrative tasks associated with these obligations and the organizational management of our business. Furthermore, we process the data based on our legitimate interests in proper and economical business management and security measures to protect our contractual partners and our business operations from misuse, endangerment of their data, secrets, information, and rights (e.g., involving telecommunications, transport, and other auxiliary services as well as subcontractors, banks, tax and legal advisors, payment service providers, or financial authorities). Within the scope of applicable law, we only pass on the data of contractual partners to third parties to the extent necessary for the aforementioned purposes or to fulfill legal obligations. Further forms of processing, e.g., for marketing purposes, are informed to the contractual partners in the context of this privacy policy. We inform the contractual partners which data are necessary for the aforementioned purposes before or during the data collection, e.g., in online forms, through special marking (e.g., colors) or symbols (e.g., asterisks or similar), or personally. We delete the data after the expiration of statutory warranty and similar obligations, i.e., generally after 4 years, unless the data are stored in a customer account, e.g., as long as they must be retained for legal reasons of archiving. The statutory retention period for tax-relevant documents as well as commercial books, inventories, opening balances, annual financial statements, which are necessary for the understanding of these documents, work instructions, and other organizational documents and booking vouchers is ten years, and for received commercial and business letters and reproductions of sent commercial and business letters is six years. The period begins at the end of the calendar year in which the last entry in the book was made, the inventory, the opening balance, the annual financial statement or the management report was prepared, the commercial or business letter was received or sent, or the booking voucher was created, furthermore, the recording was made or the other documents were created. Insofar as we use third-party providers or platforms to provide our services, the terms and conditions and privacy notices of the respective third-party providers or platforms apply in the relationship between the users and the providers. Processed Data Types: Inventory data (e.g., names, addresses); Payment data (e.g., bank details, invoices, payment history); Contact data (e.g., email, telephone numbers); Contract data (e.g., subject of the contract, term, customer category); Usage data (e.g., visited websites, interest in content, access times); Meta-, communication, and procedural data (e.g., IP addresses, time data, identification numbers, consent status). Affected Persons: Customers; Prospects; Business and contractual partners. Purposes of Processing: Provision of contractual services and customer service; Security measures; Contact requests and communication; Office and organizational procedures; Administration and answering of inquiries. Legal Bases: Contract performance and pre-contractual inquiries (Art. 6 (1) lit. b GDPR); Legal obligation (Art. 6 (1) lit. c GDPR); Legitimate interests (Art. 6 (1) lit. f GDPR).Additional Information on Processing Operations, Procedures, and Services:
Customer Account: Customers can create an account within our online service (e.g., customer or user account, referred to as "customer account"). If the registration of a customer account is necessary, customers will be informed accordingly, as well as about the details required for the registration. Customer accounts are not public and cannot be indexed by search engines. During registration, subsequent logins, and use of the customer account, we store the IP addresses of customers along with access times to document the registration and prevent any potential misuse of the customer account. If the customer account is terminated, the data related to the customer account will be deleted after the termination date, unless they need to be retained for purposes other than provision in the customer account or must be kept due to legal reasons (e.g., internal storage of customer data, order processes, or invoices). It is the responsibility of customers to secure their data upon the termination of their customer account; Legal Basis: Contract performance and pre-contractual inquiries (Art. 6 (1) lit. b GDPR). Agency Services: We process the data of our customers in the context of our contractual services, which may include conceptual and strategic consulting, campaign planning, software and design development/advisory or maintenance, implementation of campaigns and processes, handling, server administration, data analysis/consulting services, and training services; Legal Basis: Contract performance and pre-contractual inquiries (Art. 6 (1) lit. b GDPR). Project and Development Services: We process the data of our customers and clients (hereafter referred to uniformly as "customers") to enable them to select, purchase, or commission the chosen services or works as well as associated activities, including their payment and provision or execution or delivery. The necessary information is marked as such within the framework of the order, purchase, or comparable contract conclusion and includes details required for service provision and billing as well as contact information to facilitate any necessary discussions. To the extent that we have access to information of end customers, employees, or other individuals, we process these in accordance with legal and contractual requirements; Legal Basis: Contract performance and pre-contractual inquiries (Art. 6 (1) lit. b GDPR). Offer of Software and Platform Services: We process the data of our users, registered and potential test users (hereafter referred to uniformly as "users") to provide our contractual services and on the basis of legitimate interests to ensure the security of our offer and to develop it further. The necessary information is marked as such within the framework of the order, purchase, or comparable contract conclusion and includes details required for service provision and billing as well as contact information to facilitate any necessary discussions; Legal Basis: Contract performance and pre-contractual inquiries (Art. 6 (1) lit. b GDPR). Technical Services: We process the data of our customers and clients (hereafter referred to uniformly as "customers") to enable them to select, purchase, or commission the chosen services or works as well as associated activities, including their payment and provision or execution or delivery. The necessary information is marked as such within the framework of the order, purchase, or comparable contract conclusion and includes details required for service provision and billing as well as contact information to facilitate any necessary discussions. To the extent that we have access to information of end customers, employees, or other individuals, we process these in accordance with legal and contractual requirements; Legal Basis: Contract performance and pre-contractual inquiries (Art. 6 (1) lit. b GDPR).Providers and Services Used in the Course of Business Activities
In the course of our business activities, we use additional services, platforms, interfaces, or plug-ins from third-party providers (shortly "Services") in compliance with legal requirements. The use of these services is based on our interests in proper, lawful - This text area requires a premium license to unlock. Processed data types: Inventory data (e.g., names, addresses); Payment data (e.g., bank details, invoices, payment history - This text area requires a premium license to unlock.); Contact data (e.g., email, telephone numbers); Content data (e.g., entries in online forms); Contract data (e.g., contract subject, duration, customer category - This text area requires a premium license to unlock. - premium text premium text). Affected persons: Customers; Prospects; Users (e.g., website visitors, users of - This text area requires a premium license to unlock.); Business and contract partners. Purposes of processing: Provision of contractual services and customer service; Office and organizational procedures. Legal basis: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR).Provision of the Online Offer and Web Hosting
We process the data of users to be able to provide them with our online services. For this purpose, we process the user's IP address, which is necessary to transmit the contents and functions of our online services to the user's browser or end device. Processed data types: Usage data (e.g., visited websites, interest in content, access times); Meta-, communication, and procedural data (e.g., IP addresses, time information, identification numbers, consent status); Content data (e.g., entries in online forms). Affected persons: Users (e.g., website visitors, users of online services). Purposes of processing: Provision of our online offer and user-friendliness; Information technology infrastructure (operation and provision of information systems and technical devices (computers, servers, etc.)); Security measures; Provision of contractual services and customer service; Firewall. Legal basis: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR). Further information on processing processes, procedures, and services: Collection of access data and log files: Access to our online offer is logged in the form of so-called "server log files". The server log files may include the address and name of the accessed web pages and files, date and time of access, transferred data volumes, notification of successful retrieval, browser type along with version, the operating system of the user, referrer URL (the previously visited page), and typically IP addresses and the requesting provider. The server log files can be used for security purposes, e.g., to avoid overloading the servers (especially in the case of abusive attacks, so-called DDoS attacks) and on the other hand, to ensure the utilization of the servers and their stability; Legal basis: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR); Deletion of data: Logfile information is stored for a maximum of 90 days and then deleted or anonymized. Data whose further retention is necessary for evidence purposes are exempted from deletion until the respective incident is finally clarified. STRATO: Services in the field of provision of information technology infrastructure and related services (e.g., storage space and/or computing capacities); Service provider: STRATO AG, Pascalstraße 10,10587 Berlin, Germany; Legal basis: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR); Website: https://www.strato.de; Privacy policy: https://www.strato.de/datenschutz; Data processing agreement: Provided by the service provider. 1&1 IONOS: Services in the field of provision of information technology infrastructure and related services (e.g., storage space and/or computing capacities); Service provider: 1&1 IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany; Legal basis: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR); Website: https://www.ionos.de; Privacy policy: Privacy Policy - https://www.ionos.de/terms-gtc/terms-privacy; Data processing agreement: https://www.ionos.de/hilfe/datenschutz/allgemeine-informationen-zur-datenschutz-grundverordnung-dsgvo/auftragsverarbeitung/. Wordfence: Firewall and security as well as error detection functions, to detect and prevent unauthorized access attempts as well as technical vulnerabilities that could enable such access. For these purposes, cookies and similar, necessary storage methods may be used, and security logs created during the check and especially in the case of unauthorized access. In this context, the IP addresses of users, a user identification number, and their activities including the time of access are processed and stored, and compared with the data provided by the provider of the firewall and security functions and transmitted to them; Service provider: Defiant, Inc., 800 5th Ave Ste 4100, Seattle, WA 98104, USA; Legal basis: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR); Website: https://www.wordfence.com; Privacy policy: https://www.wordfence.com/privacy-policy/; Standard contractual clauses (ensuring the level of data protection during processing in third countries): https://www.wordfence.com/standard-contractual-clauses/; Further information: https://www.wordfence.com/help/general-data-protection-regulation/Blogs and Publication Media
We use blogs or similar means of online communication and publication (hereinafter referred to as "Publication Medium"). The data of the readers are processed for the purposes of the Publication Medium only to the extent necessary for its presentation and the communication between authors and readers or for reasons of security. Otherwise, we refer to the information on the processing of the visitors of our Publication Medium within these data protection notices. Processed data types: Inventory data (e.g., names, addresses); Contact data (e.g., email, telephone numbers); Content data (e.g., entries in online forms); Usage data (e.g., visited websites, interest in content, access times); Meta-, communication, and procedural data (e.g., IP addresses, time information, identification numbers, consent status). Affected persons: Users (e.g., website visitors, users of online services). Purposes of processing: Provision of contractual services and customer service; Feedback (e.g., collecting feedback via online form); Provision of our online offer and user-friendliness; Security measures; Management and response to inquiries. Legal basis: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR). Further information on processing processes, procedures, and services: Comments and Contributions: When users leave comments or other contributions, their IP addresses may be stored based on our legitimate interests. This is for our security, in case someone leaves illegal content in comments and contributions (insults, prohibited political propaganda, etc.). In this case, we can be held accountable for the comment or contribution and are therefore interested in the identity of the author. Furthermore, we reserve the right, based on our legitimate interests, to process the users' data for spam detection. On the same legal basis, we reserve the right to store the IP addresses of the users for the duration of surveys and to use cookies to avoid multiple votes. The information provided in the context of comments and contributions about the person, any contact and website information, as well as the content details, will be permanently stored by us until the users object; Legal basis: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR). Medium: Hosting platform for blogs/websites; Service provider: A Medium Corporation, P.O. Box 602, San Francisco, CA 94104–0602, USA; Legal basis: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR); Website: https://medium.com/; Privacy policy: https://medium.com/policy/medium-privacy-policy-f03bf92035c9.Contact and Inquiry Management
When contacting us (e.g., via post, contact form, email, telephone, or social media) and in the context of existing user and business relationships, the information provided by the inquiring persons is processed to the extent necessary to respond to the contact inquiries and any requested measures. Processed data types: Contact data (e.g., email, telephone numbers); Content data (e.g., entries in online forms); Usage data (e.g., visited websites, interest in content, access times); Meta-, communication, and procedural data (e.g., IP addresses, time information, identification numbers, consent status).Affected Persons: Communication Partners.
Purposes of processing: Contact inquiries and communication; Management and response to inquiries; Feedback (e.g., collecting feedback via online form); Provision of our online offer and user-friendliness. Legal basis: Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR); Contract performance and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b) GDPR). Further information on processing processes, procedures, and services: Contact Form: When users contact us via our contact form, email, or other communication channels, we process the data provided in this context to handle the communicated concern; Legal basis: Contract performance and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b) GDPR), Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR). HubSpot: Customer management and process and sales support with personalized customer care with multi-channel communication, i.e., management of customer inquiries from various channels as well as with analysis and feedback functions; Service provider: HubSpot, Inc., 25 First St., 2nd floor, Cambridge, Massachusetts 02141, USA; Legal basis: Contract performance and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b) GDPR), Legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR); Website: https://www.hubspot.de; Privacy policy: https://legal.hubspot.com/de/privacy-policy; Data processing agreement: https://legal.hubspot.com/dpa; Standard contractual clauses (ensuring data protection level during processing in third countries): https://legal.hubspot.com/dpa. Our ServicesNewsletter and Electronic Notifications: We send newsletters, emails, and other electronic notifications (hereinafter "Newsletter") only with the consent of the recipients or a legal permission. If the contents of a newsletter are specifically described in the context of a subscription to the newsletter, they are decisive for the consent of the users. Otherwise, our newsletters contain information about our services and us. To subscribe to our newsletters, it is generally sufficient to provide your email address. However, we may ask you to provide a name for the purpose of a personal address in the newsletter, or other information if necessary for the purposes of the newsletter. Double opt-in procedure: The subscription to our newsletter is generally done in a so-called double opt-in procedure. That is, you will receive an email after signing up asking you to confirm your subscription. This confirmation is necessary so that no one can register with foreign email addresses. The registrations for the newsletter are logged in order to be able to prove the registration process according to legal requirements. This includes storing the registration and confirmation time as well as the IP address. Changes to your data stored by the shipping service provider are also logged. Deletion and restriction of processing: We may store the unsubscribed email addresses for up to three years based on our legitimate interests before deleting them in order to be able to prove a formerly given consent. The processing of this data is limited to the purpose of a possible defense against claims. An individual deletion request is possible at any time, provided that the former existence of consent is confirmed at the same time. In case of obligations to permanently observe objections, we reserve the right to store the email address for this purpose alone in a blocklist (so-called "blocklist"). The logging of the registration process is based on our legitimate interests for the purpose of proving its proper execution. Insofar as we commission a service provider to send emails, this is done based on our legitimate interests in an efficient and secure sending system.Contents: Information about us, our services, promotions, and offers. Processed data types: Inventory data (e.g., names, addresses); Contact data (e.g., email, phone numbers); Meta, communication, and process data (e.g., IP addresses, time information, identification numbers, consent status); Usage data (e.g., visited websites, interest in content, access times). Affected persons: Communication partners. Purposes of processing: Direct marketing (e.g., via email or postal mail). Legal basis: Consent (Art. 6 Para. 1 S. 1 lit. a GDPR). Option to object (Opt-Out): You can cancel the receipt of our newsletter at any time, i.e., revoke your consents, or object to further receipt. A link to cancel the newsletter can be found either at the end of each newsletter or you can use one of the above contact options, preferably email, for this purpose. Further information on processing processes, procedures, and services: Measurement of opening and click rates: The newsletters contain a so-called "web beacon," i.e., a pixel-sized file that is retrieved from our server, or, if we use a shipping service provider, from its server when the newsletter is opened. In the course of this retrieval, initially technical information, such as information about the browser and your system, as well as your IP address and the time of retrieval, are collected. This information is used for the technical improvement of our newsletter based on the technical data or the target groups and their reading behavior based on their retrieval locations (which can be determined using the IP address) or the access times. This analysis also includes determining whether the newsletters are opened, when they are opened, and which links are clicked. This information is assigned to individual newsletter recipients and stored in their profiles until they are deleted. The evaluations serve us to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users. The measurement of the opening rates and click rates and storage of the measurement results in the profiles of the users - This text area must be unlocked with a premium license. Legal basis: Consent (Art. 6 Para. 1 S. 1 lit. a GDPR). Promotional communication via email, mail, fax, or telephone: We process personal data for the purposes of promotional communication, which can be carried out via various channels, such as email, telephone, mail, or fax, according to legal requirements. Recipients have the right to revoke consents given at any time or to object to promotional communication at any time. After revocation or objection, we store the data required for proof of the previous authorization for contact or sending for up to three years after the end of the year of the revocation or objection on the basis of our legitimate interests. The processing of this data is limited to the purpose of a possible defense against claims. Based on the legitimate interest in permanently observing the revocation or objection of users, we also store the data required to avoid renewed contact (e.g., depending on the communication channel, the email address, telephone number, name). Processed data types: Inventory data (e.g., names, addresses); Contact data (e.g., email, phone numbers). Affected persons: Communication partners. Purposes of processing: Direct marketing (e.g., via email or postal mail). Legal basis: Consent (Art. 6 Para. 1 S. 1 lit. a GDPR); Legitimate interests (Art. 6 Para. 1 S. 1 lit. f GDPR). Web Analysis, Monitoring, and Optimization Web analysis (also referred to as "reach measurement") serves to evaluate the visitor flows of our online offer and can include behavior, interests, or demographic information about visitors, such as age or gender, as pseudonymous values. With the help of reach analysis, we can recognize, for example, at what time our online offer or its functions or contents are most frequently used or invite reuse. Similarly, we can understand which areas need optimization. In addition to web analysis, we can also use test procedures to test and optimize different versions of our online offer or its components. Unless otherwise specified below, profiles, i.e., data summarized in a usage process, can be created for these purposes and information can be stored in and read out from a browser or a device. The collected data includes, in particular, visited websites and elements used there as well as technical information, such as the browser used, the computer system used, and information on usage times. If users have consented to the collection of their location data from us or from the providers of the services we use, location data can also be processed. The IP addresses of users are also stored. However, we use an IP masking process (i.e., pseudonymization by shortening the IP address) to protect users. In general, no clear data of users (such as email addresses or names) are stored in the context of web analysis, A/B testing, and optimization, but pseudonyms. That is, neither we nor the providers of the software used know the actual identity of the users, but only the information stored in their profiles for the purposes of the respective procedures. Processed data types: Usage data (e.g., visited websites, interest in content, access times); Meta, communication, and process data (e.g., IP addresses, time information, identification numbers, consent status). Affected persons: Users (e.g., website visitors, users of online services). Purposes of processing: Reach measurement (e.g., access statistics, recognition of returning visitors); Profiles with user-related information (creating user profiles); A/B tests; Feedback (e.g., collecting feedback via online form); Heatmaps (mouse movements of users, which are summarized into an overall picture). Security measures: IP masking (pseudonymization of the IP address). Legal basis: Consent (Art. 6 Para. 1 S. 1 lit. a GDPR); Legitimate interests (Art. 6 Para. 1 S. 1 lit. f GDPR). Further information on processing processes, procedures, and services: Matomo: Matomo is a privacy-friendly web analytics software that is used without cookies and in which the recognition of returning users is done using a so-called "digital fingerprint," which is stored anonymized and changed every 24 hours; The "digital fingerprint" captures user movements within our online offer using pseudonymized IP addresses in combination with user-side browser settings so that conclusions about the identity of individual users are not possible. The data collected from users during the use of Matomo is processed only by us and not shared with third parties; Legal basis: Legitimate interests (Art. 6 Para. 1 S. 1 lit. f GDPR); Website: https://matomo.org/ . Visual Website Optimizer: Visual Website Optimizer - Testing and optimization; Service provider: Wingify Software Private Limited, 404, Gopal Heights, Netaji Subhash Place, Pitam Pura, Delhi 110034, India; Legal basis: Consent (Art. 6 Para. 1 S. 1 lit. a GDPR); Website: https://vwo.com; Privacy Policy: https://vwo.com/privacy-policy/.
Kundenrezensionen und Bewertungsverfahren
Wir nehmen an Rezensions- und Bewertungsverfahren teil, um unsere Leistungen zu evaluieren, zu optimieren und zu bewerben. Wenn Nutzer uns über die beteiligten Bewertungsplattformen oder -verfahren bewerten oder anderweitig Feedback geben, gelten zusätzlich die Allgemeinen Geschäfts- oder Nutzungsbedingungen und die Datenschutzhinweise der Anbieter. Im Regelfall setzt die Bewertung zudem eine Registrierung bei den jeweiligen Anbietern voraus. Um sicherzustellen, dass die bewertenden Personen tatsächlich unsere Leistungen in Anspruch genommen haben, übermitteln wir mit Einwilligung der Kunden die hierzu erforderlichen Daten im Hinblick auf den Kunden und die in Anspruch genommene Leistung an die jeweilige Bewertungsplattform (einschließlich Name, E-Mail-Adresse und Bestellnummer bzw. Artikelnummer). Diese Daten werden alleine zur Verifizierung der Authentizität des Nutzers verwendet. Verarbeitete Datenarten: Vertragsdaten (z.B. Vertragsgegenstand, Laufzeit, Kundenkategorie); Nutzungsdaten (z.B. besuchte Webseiten, Interesse an Inhalten, Zugriffszeiten); Meta-, Kommunikations- und Verfahrensdaten (z. B. IP-Adressen, Zeitangaben, Identifikationsnummern, Einwilligungsstatus). Betroffene Personen: Kunden; Nutzer (z.B. Webseitenbesucher, Nutzer von Onlinediensten). Zwecke der Verarbeitung: Feedback (z.B. Sammeln von Feedback via Online-Formular); Marketing. Rechtsgrundlagen: Berechtigte Interessen (Art. 6 Abs. 1 S. 1 lit. f) DSGVO). Weitere Hinweise zu Verarbeitungsprozessen, Verfahren und Diensten: Bewertungs-Widget: Wir binden in unser Onlineangebot sogenannte "Bewertungs-Widgets“ ein. Ein Widget ist ein in unser Onlineangebot eingebundenes Funktions- und Inhaltselement, das veränderliche Informationen anzeigt. Es kann z.B. in Form eines Siegels oder vergleichbaren Elements, zum Teil auch "Badge" genannt, dargestellt werden. Dabei wird der entsprechende Inhalt des Widgets zwar innerhalb unseres Onlineangebotes dargestellt, er wird aber in diesem Moment von den Servern des jeweiligen Widgets-Anbieters abgerufen. Nur so kann immer der aktuelle Inhalt gezeigt werden, vor allem die jeweils aktuelle Bewertung. Dafür muss eine Datenverbindung von der innerhalb unseres Onlineangebotes aufgerufenen Webseite zu dem Server des Widgets-Anbieters aufgebaut werden und der Widgets-Anbieter erhält gewisse technische Daten (Zugriffsdaten, inklusive IP-Adresse), die nötig sind, damit der Inhalt des Widgets an den Browser des Nutzers ausgeliefert werden kann. Des Weiteren erhält der Widgets-Anbieter Informationen darüber, dass Nutzer unser Onlineangebot besucht haben. Diese Informationen können in einem Cookie gespeichert und von dem Widgets-Anbieter verwendet werden, um zu erkennen, welche Onlineangebote, die am dem Bewertungsverfahren teilnehmen, von dem Nutzer besucht worden sind. Die Informationen können in einem Nutzerprofil gespeichert und für Werbe- oder Marktforschungszwecke verwendet werden; Rechtsgrundlagen: Berechtigte Interessen (Art. 6 Abs. 1 S. 1 lit. f) DSGVO). kununu: Bewertungsplattform; Dienstanbieter: XING AG, Dammtorstraße 29-32, 20354 Hamburg, Deutschland; Rechtsgrundlagen: Berechtigte Interessen (Art. 6 Abs. 1 S. 1 lit. f) DSGVO); Website: https://www.kununu.com/de ; Datenschutzerklärung: https://privacy.xing.com/de/datenschutzerklaerung.Customer Reviews and Rating Procedures We participate in review and rating processes to evaluate, optimize, and promote our services. When users rate us through the involved rating platforms or processes or provide feedback in other ways, the general terms and conditions and privacy notices of the providers also apply. As a rule, the rating also requires registration with the respective providers. To ensure that the reviewing individuals have actually used our services, we transmit the necessary data regarding the customer and the service used to the respective rating platform (including name, email address, and order number or item number) with the customer's consent. These data are used solely to verify the authenticity of the user. Processed data types: Contract data (e.g., subject matter of the contract, duration, customer category); Usage data (e.g., visited websites, interest in content, access times); Meta, communication, and procedural data (e.g., IP addresses, time information, identification numbers, consent status). Affected persons: Customers; Users (e.g., website visitors, users of online services). Purposes of processing: Feedback (e.g., collecting feedback via online form); Marketing. Legal basis: Legitimate interests (Art. 6 Para. 1 S. 1 lit. f GDPR). Additional information on processing processes, procedures, and services: Rating Widget: We integrate so-called "rating widgets" into our online offer. A widget is a functional and content element embedded in our online offer that displays variable information. It can be represented, for example, in the form of a seal or similar element, sometimes also called a "badge". The corresponding content of the widget is displayed within our online offer, but at that moment it is retrieved from the servers of the respective widget provider. This is the only way to always show the current content, especially the current rating. For this purpose, a data connection must be established from the webpage called up within our online offer to the server of the widget provider, and the widget provider receives certain technical data (access data, including IP address), which are necessary for the content of the widget to be delivered to the user's browser. Furthermore, the widget provider receives information that users have visited our online offer. This information can be stored in a cookie and used by the widget provider to recognize which online offers participating in the rating procedure have been visited by the user. The information can be stored in a user profile and used for advertising or market research purposes; Legal basis: Legitimate interests (Art. 6 Para. 1 S. 1 lit. f GDPR). kununu: Rating platform; Service provider: XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany; Legal basis: Legitimate interests (Art. 6 Para. 1 S. 1 lit. f GDPR); Website: https://www.kununu.com/de; Privacy policy: https://privacy.xing.com/de/datenschutzerklaerung. Our Services - Presence in Social Networks (Social Media) We maintain online presences within social networks and process user data in this context to communicate with active users there or to offer information about us. We point out that user data can be processed outside the European Union in this context. This may pose risks to users because, for example, the enforcement of user rights could be more difficult. Furthermore, user data within social networks are usually processed for market research and advertising purposes. For example, usage profiles can be created based on user behavior and resulting interests. The usage profiles can in turn be used to place advertisements inside and outside the networks that presumably correspond to the interests of the users. For these purposes, cookies are usually stored on the users' computers, in which the user behavior and interests are stored. Furthermore, data can be stored in the usage profiles regardless of the devices used by the users (especially if the users are members of the respective platforms and are logged in to them). For a detailed presentation of the respective processing forms and the opt-out options, we refer to the privacy statements and information provided by the operators of the respective networks. Also, in the case of information requests and the assertion of data subject rights, we point out that these can be most effectively asserted with the providers. Only the providers have access to the data of the users and can take direct measures and provide information. If you still need help, you can contact us. Processed data types: Contact data (e.g., email, phone numbers); Content data (e.g., entries in online forms); Usage data (e.g., visited websites, interest in content, access times); Meta, communication, and procedural data (e.g., IP addresses, time information, identification numbers, consent status). Affected persons: Users (e.g., website visitors, users of online services). Purposes of processing: Contact inquiries and communication; Feedback (e.g., collecting feedback via online form); Marketing. Legal basis: Legitimate interests (Art. 6 Para. 1 S. 1 lit. f GDPR). Additional information on processing processes, procedures, and services: LinkedIn: Social network; Service provider: LinkedIn Ireland Unlimited Company, Wilton Plaza Wilton Place, Dublin 2, Ireland; Legal basis: Legitimate interests (Art. 6 Para. 1 S. 1 lit. f GDPR); Website: https://www.linkedin.com; Privacy policy: https://www.linkedin.com/legal/privacy-policy; Data processing agreement: https://legal.linkedin.com/dpa; Standard contractual clauses (ensuring data protection level in third countries): https://legal.linkedin.com/dpa; Opt-out option: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out. YouTube: Social network and video platform; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; Legal basis: Legitimate interests (Art. 6 Para. 1 S. 1 lit. f GDPR); Privacy policy: https://policies.google.com/privacy; Opt-out option: https://adssettings.google.com/authenticated. Xing: Social network; Service provider: New Work SE, Am Strandkai 1, 20457 Hamburg, Germany; Legal basis: Legitimate interests (Art. 6 Para. 1 S. 1 lit. f GDPR); Website: https://www.xing.de; Privacy policy: https://privacy.xing.com/de/datenschutzerklaerung.